Transparent. No quotes-by-email.
Three VA tiers. Pay only for the hours your VA works. Refundable $500 deposit, no lock-in, 30-day satisfaction guarantee. All prices excl GST and AUD.
Admin VA
$12-17/hr
$1,000-1,700/mo @ 20hrs/wk
General admin, inbox, scheduling, data entry, customer support, social posting.
Best for: Most first-time VA buyers. The 80/20 of tasks every business has too much of.
- Email + calendar management
- Customer support + enquiries
- Data entry + spreadsheets
- Social media scheduling
- Light project coordination
Specialist VA
$18-25/hr
$1,500-2,500/mo @ 20hrs/wk
CRM management, lead qualification, content writing, light design, ops setup.
Best for: When admin alone won’t move the needle. You need someone who can own a function.
- Everything in Admin VA, plus:
- CRM management (HubSpot, Pipedrive, GoHighLevel)
- Lead qualification + follow-up
- Content drafting (blog, social, email)
- Light Canva + Notion + Airtable
Bookkeeping VA
$25-35/hr
$2,200-3,500/mo @ 20hrs/wk
Xero, MYOB, payroll, BAS prep, AR/AP, monthly close.
Best for: Founders who keep meaning to "tidy up Xero" but never get to it.
- Xero or MYOB bookkeeping
- Bank reconciliation
- Invoicing + AR follow-up
- BAS preparation
- Monthly P&L + cashflow
What's included in every placement
Recruiting + vetting
Sourcing, interviewing, English assessment, skills assessment, references. We screen 30+ candidates per role. You see the top 3-5.
Onboarding
Week-one orientation, tool setup, SOP review with you, and an explicit list of what your VA owns and what they don’t.
Ongoing management
Productivity tracking, weekly check-ins, performance reviews, and a named DotVA team lead you can escalate to.
30-day satisfaction guarantee
Not the right fit? We find a replacement at no extra cost. Refund the deposit if we can’t.
Pricing questions
What does the $500 deposit cover?
It covers our recruiting + placement work: sourcing candidates, screening, interviews, and presenting a shortlist. If we can't find you a match, you get every cent back. Once you place a VA, the deposit is credited against your first month.
Are these prices including or excluding GST?
Prices are excluding GST. You pay GST on top, which most AU businesses claim back through their BAS.
What’s the minimum commitment?
There isn't one. No lock-in. You give us 14 days notice if you want to pause or stop. Most clients stay 12+ months because it works.
Why are your rates higher than what I see on Upwork?
Because Upwork is a marketplace. You're paying the VA directly, on top of platform fees, with no vetting, no onboarding, no ongoing management, and no replacement guarantee. DotVA includes all of that.
Can my VA work my hours?
Yes. Our Manila-based team can work AEST/AEDT business hours, or async overnight if you'd rather wake up to a done list. Discuss on the discovery call.
Do you charge for replacements?
No. If your VA isn't working out within 30 days, we find a replacement at no extra cost. Same in months 2+, you just don't pay for the old VA's notice period.